REFUND POLICY

Refund Policy

Thank you for shopping at The Pro Wear. We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer refunds under the following conditions:

Eligibility for Refunds:

• To be eligible for a refund, items must be returned within 7 days of the recieved date.

• Items must be unused, in the same condition that you received them, and in their original packaging.

Refund Process:

• To initiate a refund, please contact us with your order details and reason for the return.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 -10 business days.

Return Shipping:

• Customers are responsible for covering the cost of return shipping.

• We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance we will be more than happy to replace it.

• We will work with you to resolve the issue and provide a replacement or refund as necessary.

Non-Refundable Items:​

• Customized or personalized items may also be non-refundable unless they are damaged or defective.

Refund Policy Changes:

• We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our refund policy, please contact us for assistance.